If you see a message that says “What the huh?” it means something might be going wrong with the video player.
Here’s what you can try:
1. Pick another video
Sometimes switching to a different episode helps the app get back on track.
2. Restart the app
Close the app completely, then open it again.
3. Restart your device
Turning your device off and back on can fix a lot of issues.
If you just logged in…
And you see this message right after signing in with your TV provider, try:
- Logging out, then
- Logging back in againThat usually does the trick!
That usually does the trick!
Still having trouble?
We want to help!
Ask an adult to send us a message and include:
- Which TV provider you’re using
- Which episode you were trying to watch
We’ll work to get everything running smoothly!