What if I am not receiving Closed Captions on my TV? October 10, 2022 23:13 If you are not receiving closed captions on Cartoon Network, try the following steps: Make sure your television is set to correctly receive our CC signal. If you still can’t see the closed captions, contact your TV service provider. Related articles Who can I contact for more information about Closed Captioning? While viewing Cartoon Network television programming, I have seen commercials for products or services I consider inappropriate for children. Why is this? What is New For You? Is it free? The video playback is stopping or stalling. What's wrong?