If you’re having trouble logging in, here are some things you can try:
1. Ask an adult for help
Sometimes you might need help with your username, password, or choosing your TV provider. An adult will know what to do!
2. Restart the app and your device
If you see an error:
- Close the app completely and open it again
- Try turning your device off and back on
This fixes a lot of login problems.
3. Contact your TV provider
If things still aren’t working, your TV provider can help. They are the ones who manage your login information.